Privacy Policy

Introduction

Site Survey Pro ("we," "our," or "us") operates the Site Survey Pro mobile application and web service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Site Survey Pro, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Display name
• Company name
• Password (stored securely using industry-standard encryption)

Site Survey Data

When you use the Service to conduct site surveys, we collect:

• Client names and contact information
• Site addresses
• Room inventories and furniture/equipment details
• Photos taken during surveys
• Audio recordings and transcriptions
• Notes and annotations

Device Information

We may automatically collect certain device information, including:

• Device type and operating system
• App version
• Usage patterns within the app

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and store your site survey data
• Transcribe audio recordings using AI services
• Generate reports and analysis for your moving projects
• Send survey reports via email when requested
• Authenticate your identity and manage your account
• Respond to your comments, questions, and support requests
• Send important notices about the Service

Data Storage and Security

Your data is stored securely using:

• Encrypted database connections
• Secure password hashing (bcrypt)
• HTTPS encryption for all data transmission
• Session-based authentication with secure cookies

Cloud Storage

If you connect Google Drive to the Service, photos and audio files may be stored in your connected Google Drive account in a folder named "Site Survey Pro." You maintain control of this data through your Google account.

Third-Party Services

We use the following third-party services to provide the Service:

• OpenAI - For audio transcription and AI-powered move analysis. Audio recordings are processed by OpenAI's Whisper API. OpenAI Privacy Policy
• Google Drive - For optional cloud storage of photos and audio files (if connected). Google Privacy Policy
• Gmail - For sending survey reports via email (if connected). Google Privacy Policy
• Google Places - For address autocomplete functionality. Google Privacy Policy

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize sharing (e.g., sending a report to a client)
• Service Providers: With third-party services that help us operate the Service (as listed above)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your site survey data in CSV format
• Opt-out: Disconnect Google services at any time

To exercise these rights, please contact us using the information below.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You can delete your site visits at any time through the app. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: